Guest Signal Plans
Choose the level of intelligence and support that fits your restaurant's growth goals.
Compared with typical offerings: reputation SaaS for a single location often runs about $80–200/mo for core monitoring, while fuller workflows, multi-site rollups, and leadership reporting frequently reach $200–500+/mo. Fractional hospitality or CX consulting commonly lands around $150–400/mo for light retainers and $500–2,000+/mo when strategy and execution are bundled. Our tiers sit in that band: Signal Monitor for restaurant-specific scorecards and alerts, Growth for peer context and sharper priorities, and Signal Elevate for hands-on review support plus social tracking and coordinated management—not a generic SMB dashboard.
Each plan opens a dedicated intake with tier-specific questions (address, concept, and priorities)—not the same short form as general Contact.
Start With Your Free Guest Signal Snapshot
See how your restaurant is performing through the eyes of your guests. Your complimentary snapshot provides immediate visibility into your reputation, strengths, and risk areas.
No obligation. No credit card required.
Core Plans
Ongoing Guest Experience Monitoring & Elevation
Choose the level of intelligence and support that fits your restaurant's growth goals.
Signal Monitor
Essential visibility with a monthly scorecard and 72-hour alerting.
- •Monthly Guest Signal Score with category breakdown
- •Sentiment trend monitoring across Google reviews
- •Risk alerts delivered within 72 hours
- •One-page monthly intelligence digest
- •Quarterly owner readout and next-step checklist
Signal Growth
Active improvement with faster reporting and monthly priorities.
- •Everything in Monitor, plus:
- •Competitor tracking for 3 local peers
- •Weekly sentiment breakdown by category
- •Monthly improvement roadmap with top 5 priorities
- •48-hour priority alerts for rating drops
- •Monthly growth summary and owner action list
Signal Elevate
Our highest tier: hands-on reputation elevation plus social media tracking, mention monitoring, and coordinated management alongside review intelligence.
- •Everything in Growth, plus:
- •Social media tracking and active management: mentions, tags, DMs, and review cross-signals (Instagram, Facebook, TikTok where applicable) mapped to guest-experience themes
- •Monthly social + review narrative with recommended posts/replies, escalation flags, and light content cadence guidance
- •Ongoing coordination for social and review response pacing (aligned with your brand voice)
- •Professional review response drafting (up to 20/month)
- •Weekly reputation monitoring and coaching notes
- •Guest recovery response playbook with SLA targets
- •Monthly executive intelligence report + KPI review
- •Priority support with 24-hour response SLA
Built for Restaurants That Take Guest Experience Seriously
Guest Signal Hospitality helps restaurants monitor reputation, identify improvement opportunities, and maintain consistent professional guest engagement.
Restaurants using Guest Signal intelligence are better equipped to protect and elevate their guest experience.